Jackrabbit Care Support
Parent Mobile App
Need help with your Parent mobile app, CircleTime? Reach out to your child’s center or try these troubleshooting tips.
CircleTime Troubleshooting
Jackrabbit Care Support
Do you need support for your child care center?
Connect with Support
Unparalleled Support
Step-By Step Help
Product Coach
Speedy Client Support
One-On-One Virtual Meetings
Your Satisfaction is Our
#1 Priority
Center admin can simply click on the located at the top right of your Jackrabbit Care dashboard to contact our support team. We guarantee to deliver assistance in 2-4 hours on all requests within regular Jackrabbit business hours of 8 AM – 8 PM / ET, Monday – Friday.
Parents in need of assistance should reach out to their child’s center for support.
From day one, I had great confidence in my ability to do everything I needed to do in Jackrabbit because of the safety net that the excellent support team provides. They have my back when I need a question answered. Based on my initial information, they can come back with resolutions or with the right questions to get to the root of my issue. It’s excellent support. They’re smart enough to gather information first so they can come to the conversation prepared to quickly get to the root of my issue.
Barbara Bone, Child Educational Center
